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At the top of the app, the Connect your data message will have changed to Refresh is in progress.

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Note

  1. The data refresh process might take quite a while to complete. The length depends on the number of calls that you have processed with the VoiceAI service.

After the data refresh is complete, select the Data Bridge Coherence App to view the pre-created reports.

Reports available with the app

Details on the reports available can be found in the Knowledge Base article:

How to Use Power BI with the Call Journey Data Bridge Service

Data reference

Information on the data available through the app can be found in the Knowledge Base article:

Data Bridge: BI Connector ServiceCoherence: Topics & Trends

Next steps

For more information about configuring data, refresh, sharing reports, and additional report customization see the following articles:

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