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This article explains how to install and use the Call Journey Ci Uncover app available in Microsoft’s AppSource.

Prerequisites

Installation steps

To install the app:

  1. In the nav pane in the Power BI service, select Apps > Get apps.

  2. In the Power BI apps marketplace that appears, enter “Call Journey” or “Ci Uncover” into the search box to locate the Call Journey Ci Uncover app and open the app, then select Get it now.

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8. Select the app that you installed.

Reports available with the app

Details on the reports available can be found in the Knowledge Base article:

Coherence: Topics & Trends

Next steps

For more information about configuring data, refresh, sharing reports, and additional report customization see the following articles:

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