This page outlines the steps to configure your Azure Active Directory (AD) to work with Call Journey’s single sign-on (SSO).
Prerequisite
You will need to know the Redirect URI that will include your “{CompanyShortName}”. , which is made up of:
The Wordbench URL
Your company ShortName
Please contact Call Journey if you do not know your “{CompanyShortName}”either of these parameters.
The Redirect URI will take the following form (replace the “:
{Wordbench URL}/login/authenticate/sso/company/callback/{CompanyShortName}
where you replace {Wordbench URL} and {CompanyShortName} ” with your compnay's short name):with the values provided to you.
A list of current Wordbench URLs are:
Region | Wordbench URL(s) |
|---|---|
Australia |
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Canada |
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Step 1: Create the App registration
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Set the “Redirect URI to:https://wordbench-us.calljourney.com/
{Wordbench URL}/login/authenticate/sso/company/callback/{CompanyShortName}
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Note: The Redirect URI can also be set on the Authentication tab.
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Go to the Authentication tab
Set the sign-out “Redirect URI”is configured under the Front Channel Logout URI to:https://wordbench-us.calljourney.com
{Wordbench URL}/logout/callback
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Step 4:
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Update Wordbench with the SSO Information
Collect the Required Information
Once the asset above is created, you need to provide the following edit your account settings in Wordbench and complete the SSO details. You will need the Client ID, Secret Value and Discovery Endpoint. Provide this information to Call Journey to complete the setup.
Client ID – This is the “Application (client) ID” of the App Registration (Active Directory)
Secret Value – This is the Value of the Secret (not the Secret ID) you create in the App Registration. It is provided once when created, after that it cannot be retrieved, and a new secret must be created.
Discovery Endpoint – This is the address of an auto-configuration service that will set up OIDC. It is known as the OpenID Connect metadata document. In Azure Active Directory this is located in the Overview Panel and can be reached by clicking the Endpoints button.
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Update Wordbench
This step has to be completed by Call Journey.
Log into Wordbench and go to Settings > Accounts and select the edit button to the left of the company name.
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Enable SSO via OpenID:
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Select the box next to “use Discovery Endpoint (recommended)” and complete the fields.
Select “Update” to complete the configuration.
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