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Here you can see the same applications such as the Agent Scorecard application, which were available on the Dashboard.
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✅Your Turn:Click on the “ + “ icon to create a new application
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Firstly, we can decide which company and organization we want to install this application onto.
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Lastly, we want to link this application to folders.
✅Your Turn: |
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Copy the settings in these fields, and link to all available folders.  |
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4. The “ X “ icon to the right allows you to delete applications.
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✅Your Turn: |
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Next, we want to edit the structure and phrases of the “Call Backs” application. Click the “cog” icon here. 
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