Table 2: scoring conversation_category_score
The purpose of this table is to hold the overall calculated score of the category
Field | Type | Description |
|---|---|---|
id | integer | id that can be used to join with the other tables in the scoring schema |
filename | string | name of the call recording file |
dimension_category_id | integer | foreign key to the table ‘dimension_category’ |
score | double | the score of the call |
aggregated_weight | double | the aggregated weight of all the category scores |
aggregated_score_weight | double | … |
conversation_score_id | integer | foreign key to the table ‘conversation_score' |
created_datetime | datetime | when the record was inserted |
updated_datetime | datetime | when the record was updated |
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