/
Manual vs. Automation

Manual vs. Automation

Owned by Merryl Cepe
Oct 10, 2022

 

Manual Review:

  • Subjective

  • Limited coverage (approx. 1% of calls)

  • Post-time analysis

  • Time-consuming

Speech Analytics:

  • Objective

  • Complete coverage (100% coverage)

  • Real-time analysis

  • Immediate feedback

Related content

Call Journey

Copyright © VoiceAI Pty Ltd 2021, All Rights Reserved

Terms of Use

Privacy Policy

Trademarks & Disclaimer