Table 1: action_analysis

The purpose of this table is to provide the action

Field	Type	Description

Field	Type	Description
filename	string	name of the call recording file
requestid	string	matches the requestid from table public.generated_analytics_data
classifier	string	the classifier for this table is ‘action’
category	string	the most specific category the call was classified to
category_group	string	the high-level group that the category is within
confidence	numeric	the probability the model gave of the classification being correct. Value between 1-0
result	jsonb	A classification record provides the top 3 results. The json provides all three the action classification results `{ "results": [ { "group": "Escalations", "category": "Client Escalation", "confidence": "0.46", "category_key": "client_escalation" }, { "group": "Transaction Actions", "category": "Deposit", "confidence": "0.20", "category_key": "deposit" }, { "group": "System Access", "category": "Login", "confidence": "0.11", "category_key": "login" } ] }`
insert_time	datetime	when the record was inserted