Table 1: ai call_decomposition_v2

The purpose of this table is to provide access to the information on the decomposition of the call.

Note: Call Decomposition is sometimes referred to as Call Dissection

Field	Type	Description

Field	Type	Description
id	integer	numeric key to the table
filename	string	name of the call recording file
date_time	datetime
utterance_id	integer	the identify of the utterance
utterance	string	the utterance that is being accessed for call stages
utterance_duration_secs	string	length of the utterance
pr_agrees	numeric	probability the utterance contained an agreement
pr_closing	numeric	probability the utterance contained a closing statement
pr_resolution	numeric	probability the utterance contained a resolution
pr_conversation	numeric	probability the utterance contained a general conversation topic
pr_ivr	numeric	probability the utterance contained the IVR
pr_identification	numeric	probability the utterance contained a person identifying themselves
pr_information	numeric	probability the utterance contains a person identifying themselves
pr_opening	numeric	probability the utterance contains an opening statement
pr_problem_ident	numeric	probability the utterance contains a problem statement
call_decomp_predicted_class_desc	string	The label assigned to the utterance
created_datetime	datetime	when the record was inserted
updated_datetime	datetime	when the record was updated