Table 1: scoring conversation_score

The purpose of this table is to hold the overall calculated score of the conversation

Field

Type

Description

Field

Type

Description

id

integer

id that can be used to join with the other tables in the public schema

filename

string

name of the call recording file

app_id

string

foreign key to the table ‘dimension_app’. There will be a row for each application the conversation is called against.

score

double

the score of the call

transcription_completed_datetime

datetime

when the conversation was transcribed

created_datetime

datetime

when the record was inserted

updated_datetime

datetime

when the record was updated

 

 

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