Job Function:
HR Executive Director
CEO
Use Call Journey’s Microsoft Teams integration connecting audio conversation data from the Customers MS Teams environment to employee insights tools from Call Journey whilst adding the conversation data to the customers employee insights environment.
Track and understand Diversity and Inclusion initiatives REAL time against key leading indicators/measures
Get significantly enhanced insights into values/cultural alignment
Understand risks around bullying and sexual harassment
Workplace health and wellbeing tied to work from home/remote workforce. How engaged are staff, stress levels, burn out, best time of day
Workforce attrition – predict/remediate
Employee performance – soft and hard skills measure