Use Case: Organization Health & Wellness (internal focus)

Open

Integrated with: Microsoft Teams

Job Function:

• HR Executive Director

• CEO

Use Call Journey’s Microsoft Teams integration connecting audio conversation data from the Customers MS Teams environment to employee insights tools from Call Journey whilst adding the conversation data to the customers employee insights environment.

• Track and understand Diversity and Inclusion initiatives REAL time against key leading indicators/measures

• Get significantly enhanced insights into values/cultural alignment

• Understand risks around bullying and sexual harassment

• Workplace health and wellbeing tied to work from home/remote workforce. How engaged are staff, stress levels, burn out, best time of day

• Workforce attrition – predict/remediate

• Employee performance – soft and hard skills measure